Floral Ordering + Delivery Guidelines
Where do we deliver?
We currently deliver to most zip codes in Kennesaw, Marietta, Powder Springs, Sandy Springs, and Acworth, Georgia. Please call us if you have a questions about a specific zip code and we will try our best to work your delivery into our schedule.
Same Day Delivery
If you order by 10:30 am EST, we can typically deliver flowers the same day Monday through Saturday.
We are unable to guarantee delivery at a specific time. You many request a time frame in the special instruction box when ordering, and we will do our best to accommodate your request.
Normal delivery times are 9am-5pm daily. During major holidays such as Valentine's Day and Mother's Day we offer extended hours and delivery times, please call to verify.
To help assure on-time delivery during the busy holiday season, place your order at least 1 week prior to the following major holidays: Thanksgiving Day, Christmas Day, New Year's Day, Valentine's Day, Easter, Mother's Day, Memorial Day, Father's Day, Independence Day and Labor Day.
We are closed on these holidays: New Years Day, Easter, Fathers Day, Independence Day, Labor Day, Thanksgiving and Christmas.
We are unable to deliver flowers to a P.O. Box or an A.P.O. addresses.
If no one is home
Depending on the delivery location, if the recipient is not available at the time of delivery, the delivery person may leave the arrangement in a safe place for the recipient to retrieve when they return, such as with a neighbor, or leave a message for the recipient to call to arrange for delivery.
If the recipient's address is incorrect and delivery was attempted to the address, there is a $10 address correction fee. We are not responsible for deliveries made to incorrect addresses submitted to us by the customer. If such a delivery is made, the customer assumes responsibility for the entire purchase.
Canceling or Changing an Order
Same-day orders are processed immediately, and usually cannot be changed. Due to the urgent nature of florist delivered products we are unable to cancel or change orders already in process at the florist, en route or delivered. Email changes or cancellations are NOT accepted. To cancel or change an order that has not been processed, please call 404.458.8119 immediately. All changes or cancellations MUST be verbal.
Recipient may be contacted
In some cases, the florist may contact the recipient to ensure someone will be home to accept the delivery.
Request to leave item at door
The customer assumes all liability for requests to leave arrangements. Please provide special instructions requesting delivery to a doorstep, porch, yard or any location where the recipient cannot accept the arrangement themselves. However, we cannot be held responsible for missing or faulty product when the recipient.
Recipient refusal of delivery
If the recipient refuses to accept a delivery, you may be held fully liable for the cost of the gift.
The message that you write in the Enclosure Card Message field is the message that is sent with the arrangement. We do not include any billing information with your order.